Refund policy

Exceptions / non-returnable items

No returns on personal care goods/ Exchanges only
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
Restocking fee: 10%

Conditions of return

 

To be eligible for an exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. Buyers are responsible for return shipping costs. If the item is not returned in its original condition and packaging, the buyer is responsible for any loss in value.

 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

 

You can always contact us for any return question at cherrybeecollections@yahoo.com.